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Electronic Funds Transfer Policy

City State Bank of Palacios Electronic Fund Transfers Agreement and Disclosure

Depositor (“you” or “your”) has requested that Financial Institution (“Financial Institution” “we” or “us”) permit you to access an electronic funds transfer system and (if applicable) that Financial Institution issue you an automated teller card, debit card, code or other device (“Access Device”) to transact on your account. By requesting, receiving signing, using, authorizing another to use or otherwise accepting the Access Device (if applicable, and including any replacement or substitute Access Device) or the electronic funds transfer system, you, and any authorized signer, agree to be bound by the following rules and regulations:

You are responsible and liable for all authorized transactions made through the use of the Access Device and for all authorized transactions made under any preauthorized transfer. All such transactions are subject to all applicable agreements, rules and regulations of Financial Institution’s checking accounts and savings accounts for which Access Device use or preauthorized transfers are authorized, now or in the future, as said agreements, rules and regulations are now in effect or as they may hereafter be amended, modified, or adopted.

You authorize the Financial Institution to charge your checking account(s) for all authorized transactions resulting from the use of the Access Device or resulting from any preauthorized transfer and you assume all responsibility and liability for all such Access Device use and preauthorized transfers.

Financial Institution will assign you a “Personal Identification Number” (PIN) to enable you to be identified when using the Access Device. The Access Device and the number are to be used as instructed and you agree not to disclose in any manner whatsoever the personal Identification Number (PIN) to anyone other than authorized users of the Access Device.

Tell us AT ONCE if you believe your Access device has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit, if any). If you tell us within two business days after you learn of the loss or theft of your Access Device, you can lose no more that $50.00 if someone used your Access Device without your permission. If you do NOT tell us within 2 business days after you learn of the loss or theft of your Access Device without your permission if you had told us, you could lose as much as $500.00. Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason such as a long trip or hospital stay kept you from telling us, we will extend the time periods.

If you believe your Access Device has been lost or stolen or that someone has transferred or may transfer money from your account without your permission,
Phone us at:
361-972-2585

Write us at:
City State Bank of Palacios
459 Main Street
Palacios, TX 77465

Or e-mail:
citystatebank@csbpalacios.com

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Our business days are Monday through Friday. Holidays are not included.

Transaction information, you may use your Access Device to:

  • Deposit Money
  • Withdraw Funds
  • Transfer Funds between Accounts
  • Obtain Account Balances
  • Retail Purchases

You may withdraw up to $500 per day (but not more than the funds available in the account for withdrawal) from an electronic terminal that accepts your Access Device. You may make up to 20 transactions per day. You may arrange with others in writing for preauthorized transfers, to or from your checking or savings accounts. For example, you may arrange with others for direct deposit into; your account of payroll, Social Security, or pension benefit checks, or for the automatic payments from your account for utility bills, insurance premiums, or mortgage payments.


You will be charged for each transaction/transfer as disclosed on the Schedules of Fees and Charges. In addition, when you use an automated teller machine not owned by us, you may be charged a fee by the automated teller machine operator or any network used (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer). Fees as listed below:

  • Non CSB ATM Transfer Fee - $0.75
  • Point of Sale Fee - $0.75
  • Non CSB ATM Withdrawal Fee - $0.75
  • Non CSB ATM Balance Inquiry - $0.75

You can get a receipt at the time you make any transfer to or from your account using an electronic terminal that accepts your Access Device. If you have arranged with others to have direct deposit, call us at the telephone number in Paragraph 5 to find out whether or not the deposit has been made. You will get a monthly account statement unless there are no transfers in a particular month. In any case, you will get an account statement at least quarterly. These statements will show electronic funds transfers to or from your account. If you have a passbook account where the only possible electronic funds transfers are preauthorized credits, and you bring your passbook to us, we will record any electronic deposits that ere made to your account since the last time you brought in your passbook.

If you have authorized regular payments to be made out of your account, you can stop any of these payments.

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Here’s how:

Call us or write us at the number or address in Paragraph 5, in time for us to receive your request 3 business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call. We will charge you for each stop payment you order, as disclosed on the Schedule of Fees and Charges. If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment. When it will be made and how much it will be. You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.
If you order us to stop one of these payments, 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your loses or damages.

We will disclose information to third parties about your account or the transfers you make:

  • Where it is necessary for completing transfers.
    or
  • In order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant.
    or
  • In order to comply with government agency or court orders.
    or
  • If you give us your written permission.

In Case of Errors or Questions About Your Electronic Transfers. Telephone us, write us or e-mail us at the number, address or e-mail address in Paragraph 5 as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
Tell us your name and account number (if any).
Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information.
Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.
We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, whoever, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account.

For errors involving new account, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

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If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable for instance:

  • If through no fault of ours, you do not have enough available funds in your account to make the transfer.
  • If the money in your account is subject to legal process or their encumbrances restricting the transfer.
  • If the automated teller machine where you are making the transfer does not have enough cash.
  • If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken.
  • If the terminal was not working properly and you knew about the breakdown when you started the transfer.
  • If incomplete or inaccurate information is forwarded by the United States Treasury or through an automated clearing house.

All deposits, payments and transfers made through the use of your Access Device or by a preauthorized transfer are subject to proof and verification by Financial Institution. Deposits made after our cutoff time will be credited the following business day.

The Access Device at all times remains the property of Financial Institution and upon revocation of the Access Device you agree to surrender the Access Device to Financial Institution or its agent upon demand.

Transactions made in foreign currency will be converted into u.s. dollars. Because of fluctuations in foreign exchange rates, the conversion rate in effect on the processing date may differ from the rate on the transaction date or the posting date.

Financial Institution may amend, modify or rescind these rules and regulations at any time by mailing or delivering written notice of such amendment, modification or rescission to you at least 21 days prior to the effective date of any such change if the change would result in increased fees or charges, increased liability to you, fewer types of available electronic funds transfers, or stricter limitations on the frequency or dollar amount of transfer.
Financial institution may at its option mail or deliver written notice to you of any amendment, modification or rescission other that those described above but without the requirement that notice be mailed or delivered at least 21 days prior to the effective date of any such change.

Any amendment, modification or rescission made in the manner described above shall be binding upon you as though expressly agreed to by you. In the event that a written notice is mailed to you, it shall be mailed to your last known address as shown on Financial Institution’s records.

Notwithstanding the provisions of this paragraph, Financial Institution may terminate this agreement at any time in the event that Financial Institution terminates your account(s).

You agree that this agreement and Disclosure shall be subject to and governed by all applicable state laws and any applicable laws of the United States.

For your safety, please remember the following tips when you use any Automated Teller Machine, particularly after dark:

  • Park in or near a well-lighted area.
  • Observe the area for suspicious persons or activity, preferably from your car, before beginning your transaction. If you see anyone or anything suspicious, you may wish to use another Automated Teller Machine or delay your transaction.
  • Pocket your cash quickly and count it later in a safe place. Never make a display of your cash.
  • Cancel your transaction, remove your card and leave the area immediately, even in the middle of a transaction, if you become concerned for your safety.

     

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